Customer Services Whether you are so pleased with your order that you want to shout out from the roof tops, have a query about ordering and shipping, or maybe you would simply like to have a chat and send us some pictures of your pets with their Pinky PawZ goodies. Whatever the reason, from 8am to 8pm Monday to Friday, our dedicated team are on hand to answer any questions or queries that you may have. Alternatively, if you would rather write to us then please feel free to do so.